His quality principles

“Modern quality control is a revolution in management thinking, and its implementation in a company can improve its corporate culture”.

“Quality control becomes increasingly important in line with industry and the modernization of society”.

Ishikawa wanted his principles to achieve the following goals:

-Strengthen the economy of a country and allow the export in large quantities, with high quality products and good prices.

-Create a good industrial technology and allow communication with other countries.

-Allow companies to share their benefits with customers, employees and investors.

The principles are:

Education is essential for quality.
Know the needs of customers.
With analytical techniques and problem solving, most of the problems of the company can be solved.
When you do not need inspections, it is the optimum point of quality.
The key to quality are the techniques and study to market a product.
Detect and eliminate the cause of problems.
Quality is a long-term job.
All workers and areas of the companies are responsible for the quality search.

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Resources.

Kaoru Ishikawa, «Introduccion al control de calidad», ed. Diaz de Santos.