We are a group of students from the Universidad Europea de Madrid, each of us are from different parts of the world. In this blog, you will learn about Kaoru Ishikawa and his contributions to Quality Management and Customer Service. Ishikawa has had a huge impact in this type of management and we can see today how many worlwide companies use his tools and contributions on a daily basis in order to bring quality processes into the company.
Our main objective is for you to learn as much as possible about Ishikawa’s life, contributions and tools and hopefully you will be able to apply the tools and get a clear idea of Ishikawa
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Ishikawa's Legacy 